Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments and consumers. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Through our technology that includes robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain.
About The Team And The Role
Do you thrive on impossible challenges and thrive in environments where speed and creativity matter most? The New Products team at Zipline is our skunkworks, the place where the boldest ideas are transformed into real systems that change the future. We are looking for a phenomenal Mechanical Engineer to join this group and help design, prototype, and launch the next generation of Zipline products.
This is a small, highly selective team of visionary engineers and builders who operate at the cutting edge of hardware and software, reporting directly to our CTO. When we are not creating the company’s next breakthrough platform, we are dropped into the hardest problems anywhere in the organization and expected to deliver solutions that shift what is possible. Alumni of this team go on to lead Zipline’s most critical efforts and drive the technologies that define our industry. Very little is known publicly about this team, but here is a rare glimpse: https://spectrum.ieee.org/delivery-drone-zipline-design
What You’ll Do
As a Mechanical Engineer on the New Products team, you’ll use your engineering fundamentals and creative instincts to design and build the next generation of Zipline’s hardware. Your work will span across invention, prototyping, analysis, and validation, and no two weeks will look the same. On any given day, you might be:
- Embedding in hospital labs to uncover unmet needs and new opportunities
- Sketching and building flying machines that others would never dare to attempt
- Prototyping in everything from cardboard to polished hardware headed into customer hands
- Collaborating directly with partners to make our technology fit seamlessly into their world
- Tackling knotty design and analysis challenges on mission-critical mechanisms and structures
- Pushing prototypes through lab and flight testing to rapidly build reliability and confidence
You’ll own the design of major subsystems or even entire systems, covering structural components, mechanisms, and electronics integration. You’ll make architecture-level decisions, create designs that can scale, and rapidly iterate based on real test data. You’ll collaborate closely with electrical, software, civil, NPI, and supply chain teams to turn your designs into products deployed in the field. Hand calcs, quick builds, and fast iteration will guide your process, and autonomy will be your default.
What You’ll Bring
You’re an engineer who loves to move fast, solve hard problems, and build things that have never existed before. You balance rigor with creativity and can zoom effortlessly between rough sketches, cardboard prototypes, and system-level CAD. You thrive in ambiguity, you own your work end-to-end, and you know how to deliver designs that scale.
We’re looking for someone who brings:
A foundation in mechanical engineering strong enough to own significant subsystems or entire systems, spanning structures, mechanisms, and electronics integrationA proven history of shipping, taking complex designs through concept, prototyping, validation, and productionThe ability to move seamlessly between rough prototyping and detailed system-level CAD (20–40 parts at once)Comfort with a wide range of manufacturing methods including welding, sheet metal, extrusion, CNC machining, injection molding, and moreExperience working closely with suppliers and contract manufacturers to translate designs into scalable productionFluency in communicating ideas clearly, whether through quick sketches, sharp technical writing, or strategic presentations tailored to your audience7+ years of professional mechanical engineering experience and a Bachelor’s degree in Mechanical EngineeringWillingness to relocate to the Bay Area and occasional travel (<10%) to customers and suppliers
Nice to Have
- NX as your primary CAD tool
- Experience designing for safety-critical applications, including applying proper factors of safety and joint calculations
- Hands-on prototyping skills, you enjoy building just as much as designing
What Else You Need To Know
The starting cash salary range for this role is $170,000 – $225,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate’s experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.
Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!
Please Note
We have received reports stating that certain individuals are reaching out to people under false pretenses, claiming to be Zipline employees, affiliates, agents, or representatives. They may seek to gain access to your personal information or to acquire money from you by offering fictitious employment opportunities or by claiming that they are contacting you on Zipline’s behalf.
Genuine Zipline employees or representatives will never ask you for money or payment in exchange for employment opportunities or other related services. Any such offer of employment or any other service in exchange for fees that claims to be from us is deceitful and part of a fraud.
If you believe you have been targeted by a fraudulent party, we ask that you immediately get in touch with us via email at [email protected] upon receiving a suspicious offer or claim.
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Zipline, the world’s largest autonomous delivery system, today became the first company in history to complete one million commercial drone deliveries to customers. If Zipline’s autonomous software was a human pilot, it would have already spent more than 120 years flying in the air.
Zipline’s zero-emission autonomous drones have now flown more than 70 million commercial autonomous miles across four continents and delivered more than 10 million products. Demand for Zipline’s service is growing too. Announced today, Zipline’s Platform 2 (P2) system will also be used to deliver orders from Panera Bread, Memorial Hermann Health System and Jet’s Pizza starting in the greater Seattle, Houston, and Detroit metro areas respectively.
Zipline has made 70% of its deliveries in the last two years alone as the company expanded to serve new use cases like retail deliveries with Walmart, agriculture and animal health efforts across Africa, and food delivery in Japan. In the U.S., Zipline’s most frequently delivered items are fresh produce, while internationally they are child nutrition and vaccines.
“Over the past decade, we’ve worked hard to build a system that scaled to 1 million paid customer deliveries. In the near future, I believe that 1 million deliveries will be unremarkable as we reach a million deliveries in a year, in a month, in a day,” said Ryan Oksenhorn, Co-Founder of Zipline and Head of Software. “10 years from now, I think clean, reliable autonomous delivery of goods and services will be available to everyone.”
Zipline is now scaling in the U.S. thanks to recent regulatory approvals of its on-board perception system for “beyond visual line of sight” commercial delivery operations. In the coming quarters Zipline will begin rolling out P2, which is expected to serve more than 30 million people in 10 states within the United States over the next few years. Innovative companies across sectors are choosing P2 to make fast, convenient, zero-emission deliveries directly to people’s homes, including:
Flynn Group, the largest franchise operator in the world, will use Zipline to deliver from its select properties of Panera Bread in the greater Seattle metro area. Panera customers will place orders for Zipline delivery directly through Zipline’s app and get their orders delivered quickly and conveniently by drone to their homes. “We’re excited to take the guest experience we provide at our Panera Bread restaurants to new heights, literally, thanks to our partnership with Zipline,” said Greg Flynn, Founder, Chairman and CEO of Flynn Group. “Delivery delays, especially in metro-areas like Seattle, are unpredictable; however, utilizing Zipline’s state-of-the-art drone technology, we’re addressing those challenges and significantly reducing the wait times from when orders are placed, to when guests can enjoy them.”
Memorial Hermann Health System, one of the largest not-for-profit health systems in Texas, will use Zipline to deliver specialty prescriptions and medical devices directly to patients’ homes, as well as to transport medicine, medical products, and lab samples between its facilities. “As a system, we are continuously seeking ways to improve the patient experience and bring greater health and value to the communities we serve,” said Alec King, Executive Vice President and Chief Financial Officer of Memorial Hermann. “Zipline provides an innovative solution to helping our patients access the medications they need, quickly and conveniently, at no added cost to them.” The companies are working together on all necessary regulatory approvals.
Jet’s Pizza, with more than 400 locations across 22 states, will begin using Zipline to deliver orders starting in its home of Detroit. Each Zipline P2 drone is capable of delivering two large Detroit-style pizzas along with sides. “Having the best pizza in the world doesn’t matter if it doesn’t arrive fresh from the oven. Zipline will let us expand our delivery area to bring great, hot food to even more of our loyal customers,” said John Jetts, CEO of Jet’s Pizza. “With Zipline, customers will get a magical and consistent end-to-end Jet’s experience regardless of traffic or weather.”
About 4 billion instant deliveries happen each year in the U.S. and this expansion comes at a time when more people are looking for consistent, convenient delivery options. Meal deliveries in the United States alone have grown by more than 350% since 2019.¹ Zipline’s customers highlight the magic of saving time with Zipline: “I’m a busy mom and so I’ve used Zipline for getting snacks on the fly, if I forget an ingredient, or to cook dinner,” said one customer.
Zipline is the first and only drone delivery service operating at this scale in multiple countries and making a commercial delivery every 70 seconds. The company has flown the longest fully autonomous drone delivery flights in the U.S. without visual observers (41 miles) and regularly flies the longest autonomous distance drone delivery flights in the world without visual observers (130 miles).
Every Zipline delivery is made using electric, zero-emission drones that have collectively saved more than 750,000 gallons of gas compared to making the same deliveries with cars.
The Zipline 2023 Impact Report shows how the system has helped lower maternal mortality rates, provide faster access to vaccines, and improve patient outcomes around the world.
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With Nigeria’s first drone delivery network, Zipline plans to deliver medical supplies to approximately 500 health facilities in Kaduna State
South San Francisco, CA and Kaduna, Nigeria (June 3, 2022) — Zipline, the global leader in instant logistics, today completed the first drone deliveries in Nigeria’s Kaduna State. These initial flights mark the final stage of integration with the local health systems and validation with the regulatory authorities. Zipline and the Kaduna State Government expect to deliver medical supplies to hundreds of health facilities to help create a more agile, responsive and accessible health system, subject to final regulatory approval.
“Zipline has a proven track record of health system transformation,” said Kaduna State Governor Nasir Ahmad el-Rufai. “Today, we’re making our first flights to pave the way toward bringing this proven service to Kaduna State. We are proud to be the very first state in Nigeria to adopt this innovative supply chain to support our efforts in healthcare delivery. Zipline’s system is a powerful next step in Kaduna State’s ongoing efforts to create a smarter, stronger health system that better serves everyone in our state.”
Zipline will operate three distribution centers across the state, covering an area of 46,000 square kilometers and delivering to approximately 500 health facilities serving millions of people. The company will begin by delivering more than 200 different medical products, including medicines and routine vaccines, with plans to expand to more soon. Zipline will bring its proven COVID-19 vaccine distribution model to Nigeria. The company and its partners pioneered this model with the Government of Ghana; to date, they have successfully delivered more than 1.2 million COVID-19 vaccines across the country.
“Investment in the supply chain makes health systems more efficient, effective and equitable,” said Amina Mohammed Baloni, Health Commissioner of Kaduna State. “Today’s flights are an important step toward ensuring people across Kaduna State have access to the care they need, precisely when and where they need it to drive better health outcomes and foster healthier communities.”
Today marks Zipline’s first deliveries in Nigeria, home to both the largest economy and population on the continent. Its operation will begin with test flights delivering medical supplies to health facilities as part of the Nigerian Civil Aviation Authority’s final approval process. Regular commercial operations in Kaduna State are expected to begin later this month, and the company has also signed agreements with a number of other states that it plans to launch later this year.
“Instant logistics enables governments and health systems to optimize their supply chains and reimagine how care is delivered,” said Daniel Marfo, Senior Vice President of Africa at Zipline. “Today’s flights mark one more step toward unlocking these benefits for millions more people, and bringing us one step closer to effective, agile systems that better serve all people.”
Zipline has a demonstrated track record of working with governments and health systems to transform health supply chains to be more efficient, accessible and sustainable. A recent independent study, funded by the Bill & Melinda Gates Foundation, showed Zipline’s instant logistics system has significantly increased the availability, reliability and range of inventory at health facilities in Ghana by addressing supply chain challenges.
“With more than 315,000 commercial deliveries worldwide, Zipline has built an impressive record of safe, reliable, impactful service,” said Dr. Olumuyiwa Benard Aliu, Lifetime Goodwill Ambassador of International Civil Aviation Organization (ICAO) and former President of ICAO Council. “Soon, the company is expected to bring this game-changing service to millions more people, and bring us one step closer to a world where anyone can get whatever they need, whenever and wherever they need it.”
Today’s flights were made possible through Zipline and Kaduna State’s collaboration with the Nigerian Civil Aviation Authority, the Nigerian Airspace Management Agency and the International Civil Aviation Organization. Nigeria marks Zipline’s third country of operation in Africa following national-scale operations in Ghana and Rwanda, and its fifth globally. For more information, visit www.flyzipline.com.
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Do you want to change the world? Zipline uses drones to deliver critical and lifesaving medicine to thousands of hospitals serving millions of people in multiple countries. Our mission is to provide every human on Earth with instant access to vital medical supplies. Join Zipline and help us make this a reality for billions of people.
ABOUT YOU AND THE ROLE
The US Flight Operations team at Zipline is growing, and we’re looking for individuals with sound judgment, excellent interpersonal skills, and exceptionally high standards. As part of this growth, Zipline is building a scalable and repeatable program for ongoing airspace and route analysis, and continued aviation community outreach.
As the Route/Airspace and Aviation Outreach Manager, you will be an important public face of Zipline’s flight operations. You will be responsible for building and maintaining strong relationships with aviation organizations in each of the communities we serve. Additionally, you will evaluate new and ongoing airspace environments and flight routes to ensure appropriate airspace elements are maintained. You will report to the Director of Flight Operations.
WHAT YOU’LL DO
In this role, you will combine superb operations, aviation, and communication capabilities with a demonstrated ability to work with aviation teams to bridge the gap with communities, regulators, and stakeholders. Overall responsibilities include the following.
- Serve as Zipline’s day-to-day representative to local FSDOs for anything related to airspace user communication/outreach.
- Manage and build playbooks for airspace outreach events for new and ongoing areas of operation.
- Manage and create new and current content for airspace user outreach events and other related content.
- Conduct and manage all aviation-related outreach events, in partnership with local team members.
- Regularly interact with the Public Policy and Community Engagement Team to ensure programmatic alignment.
- Evaluate all potential new flight regions, routes, and delivery locations to include initial and ongoing identification of keepout areas and other obstacles.
- Oversee team notification of TFRs, NOTAMs, weather, and other operationally impactful airspace events. Disseminate info to applicable flight facilities (Nests) and define medium for standardized distribution.
- Conduct Nest suitability analysis to ensure potential flight facility locations are evaluated appropriately. This includes analysis of airport departure and arrival procedures to ensure appropriate deconfliction.
- Work with the stakeholders to design initial routes and ensure all P135 provisions and limitations are maintained. This includes compliance to internal design standards and simulation requirements.
- Oversee new route deployment in partnership with maintenance and ensure appropriate crew awareness and training (when applicable). This includes coordination with Part 119 personnel to ensure appropriate updates to manuals, regulatory permissions, and OpSpecs.
- Maintain master P135 route and airspace analysis tool in coordination with GIS team.
- Other duties as assigned by the Director of Flight Operations.
WHAT YOU’LL BRING
- 2+ years working in aviation or aviation university program
- FAA Private Pilot Certificate and/ or FAA Aircraft Dispatcher Certificate
- Expert on all things airspace to include airport environment instrument procedures
- Strong communication, editing, and writing credentials
- Must be able to travel 15 percent, as necessary
- Advanced proficiency with MS Office and Google applications
- Advanced proficiency with Google Earth Pro
- Problem solver, able to troubleshoot issues independently or escalate when necessary – sense of accountability and sound professional judgment.
- Must be a US citizen or permanent resident
- Must be open to submitting a pre-employment drug and alcohol test
Preferred Qualifications
- Experience in a Part 121 or Part 135 commercial organization
- Bachelor’s degree
- Experience or exposure to commercial or military UAS operations
- Willing to relocate to Charlotte, NC
WHAT ELSE YOU NEED TO KNOW
Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies. We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!
Apply here
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- Global leader in instant logistics deploys Canvas Envision for documentation processes across the business.
- Envision enables Zipline to cut time spent on visual documentation creation, eliminate stale data, and improve content quality.
- Zipline is the first announced customer to leverage integration of Canvas Envision with Aras Innovator
Visual communications solutions provider Canvas GFX, Inc, today announced that Zipline, the global leader in instant logistics, has selected Canvas Envision to optimize visual documentation processes across the organization.
Launched in 2016 to deliver critical medical supplies, Zipline designs, manufactures and operates the world’s largest automated on-demand delivery service, which to date has made more than 200,000 commercial deliveries and has delivered millions of units of blood, vaccines and other critical medical products.
Zipline selected Canvas Envision to optimize a range of visual documentation workflows by giving employees the ability to create rich, dynamic visual assets leveraging real 3D CAD data. The deployment will enable Zipline to:
- Minimize document creation time by empowering more teams to directly access CAD models
- Ensure maximum understanding across teams through rich, current and accurate interactive 3D content
- Support a robust quality assurance program by enabling visual asset integration with the product lifecycle management system
Canvas Envision, combines a highly intuitive desktop graphics app that makes 3D model visualization accessible to all, with cloud-based sharing and document interaction. Zipline is the first announced customer to be leveraging the integration of Envision with Aras Innovator, the powerful low-code platform with applications to design, build and operate complex products. The integration allows Envision users to work directly with content stored on the Innovator platform.
“I am delighted to be announcing Zipline as a Canvas Envision customer,” said Patricia Hume, CEO at Canvas GFX. “They are true pioneers in instant logistics and their work is saving lives. We are proud to be helping them communicate and collaborate more effectively, and I look forward to a great partnership.”
About Canvas GFX
Canvas GFX develops visual communication and collaboration solutions that are trusted by leading brands from verticals including aerospace and defense, automotive, commercial and domestic appliance, energy, and education. Canvas solutions bridge the divide between technical and graphics applications, empowering everyone to communicate and understand complex information with absolute clarity.
About Zipline
Zipline is the global instant logistics leader. Our purpose is to inspire possibility, transform systems and serve all people equally. We design, manufacture and operate the world’s largest automated on-demand delivery service, which to date has made more than 200,000 commercial deliveries. Zipline is the trusted partner for governments, global brands and leading health care systems. For more information about Zipline, visit flyzipline.com.
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